People that who know me well will know that my relationship with cars has not been great. After many years of fighting the motor industry and throwing good money after bad, I eventually gave in and went to Carole Moran of Randles for help.
The help I needed really was, not about what car, but rather why a new car and the benefits of same. Carole explained that I was literally pouring money down the drain with absolutely nothing to show for it. She helped me with the figures and it made total sense. Then it was only a question of “Carole get me a car”.
I now have Carefree driving, which I didn’t have in years, and the process highlights that “People buy from People” as I didn’t price anywhere else.
Thanks a million Carole
My wife Mary bought a Qashqai +2 from you last November, in metallic red, a lovely car and she is delighted with it. Suddenly last week it stopped and we brought it in to Sean Mac, the reason I am writing to you now. Sean to his credit pulled the bonnet and immediately made a diagnosis. He helped me arrange it’s swift transfer to your garage in Tralee and had the car back in full working order in less than 24 hours, fantastic Customer service and much credit due to Sean Mac, your self and the rest of your team, TOP MARKS.
I have been dealing with Randles Bros for over 25 years.
I have found they will always go the extra Mile for the customer.
Keep up the good work.
Thank you so much for being so helpful, above and beyond your duty. I would definitely recommend Randles to anyone I know who is looking purchase a car in the future.
You have been great, Thank you
I purchased my first new car from Randles Muckross Road, Killarney, and have continued to purchase from Randles Bros. I have remained a customer because of the service offered especially in dealing with routine services, and any mechanical problems that may arise. Front line staff are friendly helpful and are always on hand for advice, and for information on new cars coming on stream.
I recently had to trade in my old car for a newer model. I would have very little knowledge of cars and what to look out for when purchasing a new car. Carole was so helpful throughout the whole process. She took me through the models that she felt was best suited for my needs and told me everything I needed to know and what to look out for. Carole went out of her way to accomodate me, even coming into work on a Saturday morning on her day off with me and helping me to get the best value for my money. She has such a kind and helpful nature and her professionalism is outstanding. I would definitely recommend Carole to anyone who is looking to purchase a new car.
I am a very happy customer.
We decided to look for a new car this year because our 17 year old daughter was learning to drive and neither of our cars were suitable for a learner driver. I went to Carole Moran, in Randles to discuss options. I had always been interested in the Nissan Leaf electric car and Carole gave us the Leaf for the weekend to test drive it. Having the car for the weekend gave a real feel for whether it would work for us or not.
Carole also arranged for us to meet with Nissan Electric Car expert when he came down from Dublin and gave us contact details for another Nissan Leeaf driver who lives locally.
Carole was a pleasure to deal with from start to finish. She’s got expert knowledge of the cars and the finance options available. She arranged for the ESB to come and install a charge at our home, and this was free. We can also use Randles fast charging point for free anytime. Carole organised all the paperwork to do with the financing for the car. It was a hassle free process from our side.
Our old car was actually costing a fortune between fuel, road tax and maintenance. We’re now paying around the same amount now to drive a lovely new car with heated seats and a reversing camera. There are barely any running costs with the Leaf. I love not paying for petrol. We’re delighted with the Leaf. If its time for an upgrade then I’d highly recommend having a meeting with Carole Moran.
I recently purchased my second business vehicle from Randles and dealt with Carole on both occasions. From initially entering Randles Showrooms on the Muckross Rd Killarney back in 2015 when I purchased my first commercial vehicle and dealing with Carole I found her very helpful and knowledgeable on all vehicles suitable for my business. Since the time Carole looked after all my after sales or service queries to a high level of satisfaction.
This year I made the decision to purchase a new Nissan Navara NP300. On contacting Carole she offered me the Demo Model for a few days which was a lovely gesture. I was given plenty of advice on purchase options and finance arrangements.
I am extremely content with my new Navara.
I would have no problem in recommending Randles Garage and in particular Carole to anybody who was looking to purchase a vehicle.
Dónal O’Sullivan, Cleaning Doctor